Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: December 2024

1. Information We Collect

Personal Information You Provide

When you use our services, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Order Information: Billing address, shipping address, payment information
  • Account Information: Username, password, preferences
  • Communication: Messages you send us, feedback, reviews
  • Identity Verification: Age verification for restricted products

Information Automatically Collected

We automatically collect certain information when you visit our website:

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, time spent, click patterns, referral sources
  • Location Data: General geographic location based on IP address
  • Cookies: Stored data to enhance your browsing experience

2. How We Use Your Information

Order Processing

  • • Process and fulfill your orders
  • • Send order confirmations and updates
  • • Handle returns and exchanges
  • • Provide customer support

Communication

  • • Send important account notifications
  • • Respond to your inquiries
  • • Send marketing communications (with consent)
  • • Provide product updates and safety information

Website Improvement

  • • Analyze website usage and performance
  • • Improve user experience
  • • Develop new features and services
  • • Conduct research and analytics

Legal Compliance

  • • Comply with legal obligations
  • • Verify age for restricted products
  • • Prevent fraud and abuse
  • • Protect our rights and safety

3. Information Sharing

We Do NOT Sell Your Personal Information

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in these limited circumstances:

  • Service Providers: Shipping companies, payment processors, and other service providers who help us deliver our services
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Firewall protection
  • Regular security updates

Administrative Safeguards

  • Access controls and authentication
  • Employee training on data protection
  • Regular security monitoring
  • Data handling policies and procedures

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.

Essential Cookies

Required for website functionality and security

Performance Cookies

Help us understand how visitors use our website

Functional Cookies

Remember your preferences and settings

Marketing Cookies

Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Manage Cookie Preferences

6. Your Rights and Choices

You have several rights regarding your personal information. Contact us to exercise these rights.

Right to Access

Request a copy of the personal information we hold about you

Right to Rectification

Request correction of inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information (subject to limitations)

Right to Portability

Request a copy of your data in a structured, machine-readable format

Right to Object

Object to processing of your personal information for marketing purposes

Unsubscribe

Opt out of marketing communications at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

Email Request Identity Verification Required 30-Day Response Time

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Retention Periods

Order Information 7 years (for tax and legal purposes)
Account Information Until account deletion
Marketing Preferences Until you unsubscribe
Website Analytics 26 months

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.

Safeguards for International Transfers

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by data protection authorities
  • Data processing agreements with service providers

9. Children's Privacy

Age Restriction Notice

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information:

  • Contact us immediately using the contact information below
  • We will take steps to remove the information from our systems
  • We will not use or disclose the information for any purpose

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Mailing Address

Safety Products LLC
Privacy Officer
1234 Security Street
Miami, FL 33101
United States

Quick Response Promise

We respond to privacy inquiries within 24 hours
Dedicated privacy protection team
Support available in multiple languages

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or prominent notice on our website.

Email Notifications 30-Day Notice Period Version History Available